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Provisioning services
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Lifecycle services
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Managed services
Our solution
Provisioning services
We handle orders directly from your telco provider or offer a selection of new or Certified Refurbished devices, along with device staging, kitting and deployment.
Lifecycle services
Buy fewer devices by extending the lifespan of your devices from secure repair, refurbishing and reuse, reverse logistics, device storage and pool management, to decommissioning via buy-back and recycling.
Managed services
Relieve your IT team of supporting end-user tickets and issues by relying on us for telco invoice monitoring, help desk assistance, and MDM software management for mobile devices.
Automate decision-making with our proprietary Device Optimization Engine (DOE) technology, leveraging our business intelligence and your specific requirements.
Maximises the reuse of mobile devices, reduces daily management burdens, and minimises the environmental impact associated with electronic device usage.
Delegate.
Devices.
Management.
Vetted and certified staff, along with strict off-limit areas, metal detector entrances, 24/7 surveillance, and governmental clearance, and more to ensure the confidentiality and integrity of your assets.
Meet our committed service team
Explore Our Packages
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Package Activate
Start your delegation journey by releasing yourself from managing your mobile devices lifecycle
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Package Evolve
Maximize your IT budget by using the Device Optimization Engine (DOE) and our range of managed services
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Package Delegate
Help IT teams to fully delegate mobility to tackle more exciting and bigger challenges
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Refurbishing & Reuse
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Buy back
Benefit from a competitive residual value offer for your decommissioned devices, including an erasure certificate. |
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Recycling
Our recycling program, ensure that old or unused mobile devices are properly processed to recover materials and minimize the environmental impact. We provide a recycling report, and the devices are recycled in Canada by a partner who is R2V3, ISO14001, ISO450001, and ISO9001 certified. |
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Secure Warehousing & Inventory Tracking
Inventory management, ensuring accuracy on the location and current condition of devices, all while benefiting from secure warehousing. This involves keeping inventory records up to date with any additions, removals, or alterations to device information. |
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Forward & Reverse Logistic
Deploy, retrieve, or exchange devices for your employees or IT teams using our secure and fast shipping service. Each device is packaged in a padded box or in our specially designed box to accommodate 50 devices to prevent and minimize the risk of breakage during transit. |
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Kitting
Deploy ready-to-use devices to your employees and reduce breakage by protecting your assets with our kitting services. Choose from a selection of cases, screen protectors, and other accessories that meet your needs. |
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Repair program
As part of the Apple Independent Repair Provider (IRP) and Samsung Authorized Service Centre, we are dedicated to providing reliable repair services with genuine to restore your products to their optimal functionality. Each device undergoes a free diagnostic assessment before any repairs are initiated and will be sent back in a custombranded box. |
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Reporting
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Device Optimization Engine
Designed to automate decision-making by leveraging our business intelligence algorithm and taking into account our clients-specific parameters. This technology maximizes the reuse of mobile devices, reduces daily management burdens, and minimizes the environmental impact associated with electronic device usage. |
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MDM/UEM Management
We manage the daily operations of your organization’s Mobile Device Management (MDM) software, such as Intune and VMware. This includes tasks like device enrollment and unenrollment, remote data wipes, and more, all while ensuring your inventory remains up to date. |
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Certified Refurbished Program
Optimize your IT budget and reduce the costs of purchasing new devices with our Certified Refurbished program. Gain access to topquality certified and refurbished devices at excellent market value. |
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Provisioning and Proactive Inventory Management (MACD)
We simplify mobility management with TELCO providers like Telus, Bell, and Rogers, handling everything from new activations and hardware upgrades to line changes and employee offboarding. With efficient order processing, timely follow-ups, and accurate inventory updates in ticketing platforms like ServiceNow, we ensure seamless mobility operations for your business. |
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End-user Help Desk
Our help desk service is tailored to efficiently assist and support users, especially concerning technical issues, inquiries, or requests related to their device or service. It serves as a primary point of contact for users seeking assistance, troubleshooting problems, and obtaining guidance or solutions to their issues. |
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Advance MDM/UEM/ Management
We manage advanced MDM/UEM tasks, including user management, app distribution, and security controls. Our services also extend to license tracking, partner integrations, and remote device and policy management, among other solutions. |
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Telecom Expense Management & Cost Allocation (TEM)
Our TEM service helps efficiently manage your telecommunication costs by monitoring usage, analyzing bills, identifying and acting on savings opportunities. Precise cost allocation ensures fair distribution among departments, enhancing budget accuracy and telecom expense control. |
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Compensatory Carbon Credits Program
Achieve your carbon neutrality objectives by obtaining carbon credits, certified by the Canadian Standards Association (CSA), in correlation with the quantity of your devices we repaired, refurbished, reused, and recycled. |
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Employee Device Purchase Program
Set yourself apart as a sustainability-focused employer of choice by offering your employees the chance to acquire certified refurbished devices from various brands on a dedicated platform. |
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Let’s positively impact your organization and the environment by promoting the circular economy. Get carbon credits, certified by the Canadian Standard Association (CSA).
Every device counts. The proof? Use our calculator to identify your positive environmental impact, based on how many devices you send us.