No Physical Handling Required for Your Team
Your IT team no longer has to handle devices. Evvo handles reception, storage, configuration, and delivery from our facilities. Your team focuses on strategy, not logistics.
An Inventory that's Always Up To Date
Your portal gives you real-time visibility into every device in your fleet: serial number, condition, location, assigned user, lifecycle status. No more Excel spreadsheets, out-of-sync inventories, or missing devices. You know exactly what you have at all times.
Avoid Unnecessary Purchases
A well-managed replacement pool means fewer unnecessary purchases. When a device fails, we swap with a preconfigured replacement device instead of ordering new. Cut avoidable spend.
Our certified technicians are here to support your devices.
Repair certifications: Apple IRP (Independent Repair Provider): genuine Apple parts, Apple diagnostics and processes.
Evvo is a Samsung Authorized Service Centre, meaning our technicians are certified to repair Samsung devices using official original parts. This status also allows us to directly unlock devices blocked by Google Lock (FRP) without any client intervention: a unique operational advantage that eliminates delays and unnecessary escalations.
Every lifecycle step, automated in ServiceNow.
Every lifecycle event (device return, repair request, swap, end-of-life recovery) automatically triggers pre-configured workflows in ServiceNow Zero Touch Mobility. No more manual tickets. No more out-of-sync inventory. ZTM orchestrates every step of the mobile lifecycle from a single platform, with zero IT intervention.
See How It Works
Subservices
Device Repair (Apple and Samsung)
Our Repair Program ensures every issue is handled efficiently with genuine or high-quality parts. Evvo is an Apple IRP and Samsung Authorized Service Centre. Each device gets a free diagnostic before any repair and is returned in a custom branded box.
Refurbishing & Reuse
Our refurbishing services extend device lifespan for reuse. Full 22-point functionality test, cosmetic evaluation, MDM/iCloud/Google Lock Check, certified data wipe: every step compliant with local laws. Refurbished devices are redeployed in your custom-branded box.
Certified Secure Data Sanitization
Certified irreversible data sanitization (NIST/DoD standards), with an erasure certificate per device. Ensures compliance with Law 25 and Canadian data protection regulations at decommissioning or redeployment.
Device Buy-Back
Competitive residual value offer for your decommissioned devices, with a data erasure certificate per unit. Receive value as credit toward Evvo services or as a direct refund, maximizing your return on investment and reducing total cost of ownership.
Certified Recycling (R2V3)
End-of-life devices are recycled in Canada by an R2V3, ISO 14001, ISO 45001, and ISO 9001 certified partner. A recycling report is provided for each batch. Each recycled device reduces carbon footprint and generates CSA-certified compensatory carbon credits.
Individual or Bulk Deployment, Swap and Recovery
Forward and reverse logistics for all lifecycle scenarios: initial deployment, device exchange for repair or upgrade, and end-of-use recovery. Individual option (padded single box + return label) or bulk shipment. Tracking and validation of every received device.
When an employee leaves or an upgrade is due, device recovery is often the weakest link. Evvo has developed a structured recall process (prepaid boxes, shipping labels, automated follow-ups) that allows our clients to recover and secure more than 90% of devices that need to be returned. Fewer lost devices. Fewer security risks. More residual value.
Replacement Fleet Management (Spare Pool Management)
A well-managed device fleet means fewer unnecessary new device purchases. When a device breaks, an employee leaves, or an upgrade is due, we efficiently recover devices, assess them, and repair or refurbish those still supported when it's financially advantageous. Our lifecycle management services directly reduce the total cost of ownership of your mobile fleet.
Secure Storage and Proactive Inventory Management
Your devices are stored in our secure Canadian facilities, with real-time inventory tracking. Evvo proactively monitors and anticipates your needs (replacement devices, devices in transit, reserve stock) to avoid shortages and maximize mobile supply chain efficiency.
Secure and Audited Decommissioning
Secure and fully auditable end-of-life device retirement: certified data wipe, complete audit documentation, and routing to the optimal destination (buy-back, refurbishment, or certified recycling). Every step carried out in Canada, in our own facilities.
Compensatory Carbon Credits Program (CSA)
Achieve your carbon neutrality targets with carbon credits certified by the Canadian Standards Association (CSA), tied to the number of devices Evvo repairs, refurbishes, reuses, or recycles for your organization. By diverting e-waste from landfills, you reduce GHG emissions and minimize the environmental impact of new device manufacturing.
Certified Refurbished Program
Access a selection of Certified Refurbished Devices (Apple and Samsung) to fill your fleet needs at reduced cost. Exclusively available to Evolve and higher-tier subscribers. Up to 60% savings vs. new, with a 12-month warranty* and custom-branded packaging.
