Activate package
Evolve package
Delegate package
Included in the rates
Zero Touch Mobility on ServiceNow
Activate
OptionalEvolve
OptionalDelegate
OptionalDevice Buyback
Take advantage of a competitive buyback offer for the residual value of your devices ready for decommissioning, including a data erasure certificate.
Activate
Evolve
Delegate
Refurbishing & Reuse
- 22-point functionality check, cosmetic evaluation, and verification of MDM/iCloud/Google lock settings.
- Secure data erasure, accompanied by a certificate of erasure.
- Redistribution of devices in a custom box featuring a logo.
Activate
Evolve
Delegate
Recycling
Our recycling program ensures that old mobile devices are properly processed to recover materials and minimize environmental impact. We provide a recycling report, and the devices are recycled in Canada by a partner certified to R2V3, ISO 14001, ISO 45001, and ISO 9001 standards.
Activate
Evolve
Delegate
Secure storage and inventory updates
Inventory management, ensuring accuracy regarding the location and current condition of devices, while providing secure storage. This involves keeping inventory records up to date with all additions, removals, or changes to device information.
Activate
Evolve
Delegate
Deployment and Repatriation Logistics
Deploy, retrieve, or exchange your employees’ devices using our secure and fast shipping service. Each device is packed in its own padded box or in our specially designed boxes that can hold up to 50 devices to prevent and minimize the risk of damage during shipping.
Activate
Evolve
Delegate
Installation of Accessories
Reduce breakage and protect your devices with our accessory installation service. Choose from a range of cases, screen protectors, or any other accessories that meet your needs, and provide your employees with devices that are ready to use.
Activate
Evolve
Delegate
Repair Program
As an Apple Independent Repair Provider (IRP) and an authorized Samsung service center, we are committed to providing reliable repair services using genuine parts to restore your devices to optimal condition. Each device undergoes a free diagnostic evaluation before any repair and will be returned in a custom box featuring our logo.
Activate
Evolve
Delegate
Certified Refurbished Appliance Program
Optimize your IT budget and reduce the cost of purchasing new devices with our Certified Refurbished Devices program.
Activate
Evolve
Delegate
Monthly Report
- Our Basic Report will provide you with comprehensive information on inventory movements and the environmental impact of the monthly actions taken on your fleet.
- Prepared by a dedicated managed service agent, our Advanced Report offers all the benefits of our Basic Report, as well as a detailed analysis of the current situation and potential opportunities.
Activate
BaseEvolve
AdvancedDelegate
AdvancedMDM/UEM Management
We handle the day-to-day management of your organization’s mobile device management (MDM) software, such as Intune and VMware. This includes enrolling and unenrolling devices, remotely wiping data, and updating your inventory.
Activate
Evolve
Delegate
Telecom Procurement and Inventory Management (MACD)
We simplify mobility management with telecom providers such as Telus, Bell, and Rogers by handling everything from new activations and device upgrades to line changes and employee departures. Through efficient order processing, prompt follow-up, and accurate inventory updates on ticketing platforms like ServiceNow, we ensure seamless mobility operations for your business.
Activate
Evolve
Delegate
User Support Desk (Help Desk)
Our user support services are designed to effectively assist and support users, particularly with regard to technical issues, requests for information, or inquiries related to their devices or services. It serves as the primary point of contact for users seeking assistance, troubleshooting, and advice or solutions to their questions.
Activate
Evolve
Delegate
Advanced MDM/UEM Management
We handle advanced MDM/UEM tasks, including user management, application deployment, and security controls. Our services also include license tracking, partner integrations, remote device and policy management, and more.
Activate
Evolve
Delegate
Telecommunications Invoice Management and Cost Allocation (TEM)
Our TEM service monitors usage, analyzes invoices, identifies and implements cost-saving opportunities to effectively manage your telecommunications costs. Accurate cost allocation ensures a fair distribution among departments, improving budget accuracy and control over telecom expenses.
Activate
Evolve
Delegate
Carbon Credit Offset Program
Achieve your carbon neutrality goals by obtaining carbon credits—certified by the Canadian Standards Association (CSA)—based on the number of devices we have repaired, refurbished, reused, and recycled.
Activate
Evolve
Delegate
Employee Electronics Purchase Program
Stand out as an environmentally responsible organization and an employer of choice by offering your employees the opportunity to purchase certified refurbished devices from various brands on a dedicated platform.
Activate
Evolve
Delegate
Included in the rates
Not ready to commit to a package?
No problem. We also offer à la carte services for those who want to get to know us before making a commitment.
FAQ
Q1: How are Evvo plans priced?
Evvo plans are based on the number of managed devices, with a monthly fee per device. The cost varies depending on the plan you choose (Activer, Évoluer, or Déléguer) and the additional services included. Contact us for a proposal tailored to the size and complexity of your fleet.
Q2: Is there a minimum number of devices required?
Evvo specializes in mobility management for medium and large companies with extensive device fleets. Our minimum threshold is 250 devices in service. Contact us to confirm whether your volume meets this requirement; we tailor our approach to the size and complexity of your fleet.
Q3: Can I change my plan during the term of my contract?
Yes. Our plans are designed to grow with your organization. You can upgrade at any time. We can also scale back the scope of services based on your needs; terms and conditions may apply depending on the contract terms. Adjustments are planned in collaboration with your dedicated account manager.
Q4: Does Evvo offer a device-as-a-service plan?
Yes. Evvo can structure a “device-as-a-service” offering as part of a customized package: devices and corporate mobility management services bundled into a single monthly subscription per device. This model eliminates capital expenditures and simplifies budget planning. Talk to our team to explore this option.
Q5: Can we customize a plan to meet our specific needs?
Absolutely. Evvo offers à la carte add-on modules: a Certified Refurbished Devices program, ServiceNow Zero Touch Mobility (ZTM) integration, telecom expense management, and deployment logistics. Your plan can be customized to fit your specific needs.
Q6: How is the transition to Evvo going?
Evvo manages the transition from start to finish. Here are the typical steps:
- Technology Assessment: An audit of your current fleet, systems, processes, and data.
- Statement of Work: Jointly defining deliverables, roles, and responsibilities, with clear success criteria.
- Transition Plan: Our team of project managers develops a detailed, phased plan to ensure a seamless migration with no service disruption.
- Execution: We implement the plan with your approval at each stage, making real-time adjustments based on your feedback.
We have supported hundreds of organizations through this transition, including complex environments with multiple systems, sites, and vendors.
Q7: Are there any setup fees?
It all depends on the complexity of your environment and the migration. Typically, we aim to offer an all-inclusive package that covers the implementation. For more complex projects, one-time fees may apply.
Prior to any migration, Evvo also helps establish best practices for your data: including quality, consistency, and structure, to ensure the transition is built on a solid foundation.
Q8: We have multiple inventories in different systems, and none of them are up to date. How will you help us consolidate everything?
You’re not alone, this is usually the case. Fragmented, incomplete, or outdated inventory data is a reality for the vast majority of organizations we encounter.
Evvo has developed specialized expertise in consolidating this type of data: we reconcile your sources (MDM, ERP, telecom portals, spreadsheets), standardize the information, and come away with an up-to-date inventory as the foundation for the fleet management project. We’re here to help you, that’s exactly what we’re good at.
Q9: Is it possible to use Evvo's services without a subscription plan or a long-term commitment?
We like to start by getting to know each other, with no strings attached. It often begins with an open conversation about your situation, your challenges, and your goals. We can also set up one-time, à la carte arrangements for specific or short-term services such as: one-time deployment, device buyback, repairs, and more – just to see if we’re a good fit. We understand that entrusting your fleet to an external partner is a major commitment. We can take it step by step.
Your mobility, in good hands.